Last Update : February 5, 2026
At Magical Nature Tours – Rio Celeste & Bijagua Things To Do, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website: magicalnaturetourscostarica.com.
1. Information We Collect
We collect information that you voluntarily provide to us when you book a tour or contact us through our website forms (powered by Forminator). This may include:
- Personal Identifiers: Name, email address, and phone number.
- Booking Details: Date of tour, number of participants, and hotel/pickup location.
- Communication Data: Messages sent via our contact forms or WhatsApp integration.
2. How We Use Your Information
We use the information we collect to:
- Process and confirm your tour reservations.
- Communicate with you regarding your booking (via email or WhatsApp).
- Improve our website and customer service.
- Comply with local legal and tax requirements in Costa Rica.
3. Data Storage and Security
Your data is stored securely within our website’s database and email system. We do not process payments directly on our website; therefore, we never collect or store credit card numbers or financial details. Payments are handled in person on the day of the tour.
4. Third-Party Services
We may use third-party tools to improve your experience, including:
- Google Analytics: To understand how visitors interact with our site (IP addresses are anonymized).
- WhatsApp: To provide instant customer support.
- Forminator: To manage our booking requests. We do not sell, trade, or rent your personal information to third parties for marketing purposes.
5. Cookies
Our website uses “cookies” to enhance your browsing experience. You can choose to disable cookies through your browser settings, though some features of the site may not function properly as a result.
6. Your Rights
You have the right to:
- Request a copy of the personal data we hold about you.
- Request that we correct or delete your personal information.
- Withdraw your consent for us to contact you at any time.
7. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
- Business Name: Magical Nature Tours – Rio Celeste & Bijagua Things To Do
- Physical Address: Despapados Restaurant Building, 600 meters East of the Entrance to Tenorio Volcano National Park, Alajuela Province, Bijagua, 21501.
- Email: jhonny.zv14@gmail.com
- Telephone/WhatsApp: +506 6098 8756